Maintenance & Updates
Update Process
The platform's update process is designed to be seamless and non-disruptive:
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Update Notification
You'll receive a notification when updates are available, with details about new features and improvements.
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One-Click Updates
A single button press initiates the update process while preserving all your content and customizations.
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Automatic Backup
Before applying any update, the system creates a complete backup of your current site.
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Differential Updates
Only the changed portions of the platform are updated, minimizing download size and installation time.
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Rollback Option
If an update causes any issues, you can instantly roll back to the previous version.
Version Control
The platform includes built-in version control for your website:
- Automatic versioning of your website with complete history
- Ability to restore any previous version with a single click
- Comparison view to see changes between versions
- Scheduled backup automation
- Version notes to track what changes were made and why
Self-Hosting Considerations
If you choose to self-host your platform file (available in all tiers), keep these considerations in mind:
Manual Updates
Self-hosted sites require manual updates by downloading the latest version and replacing your current file. We provide tools to help migrate your content to new versions.
API Connections
Some advanced features require API connections to our services. You'll need to manage API keys and ensure your hosting environment is properly configured.
Security Responsibilities
When self-hosting, you become responsible for certain security aspects like SSL certificates, server security, and keeping dependencies updated.
Performance Optimization
You'll need to manage server caching, CDN integration, and other performance optimizations typically handled by our hosting service.
Support Resources
We provide comprehensive resources to help maintain your platform:
- Detailed maintenance documentation and checklists
- Video tutorials for common maintenance tasks
- Automated testing tools to verify your site is working correctly
- Monitoring alerts for potential issues
- Direct support for technical questions (varies by tier)
Enterprise Support
Enterprise tier includes dedicated technical support with guaranteed response times and personalized assistance for all maintenance and technical needs.