Frequently Asked Questions

Find answers to common questions about the Artist Empowerment Platform

General Questions

What is the Artist Empowerment Platform?

The Artist Empowerment Platform is a groundbreaking web development system designed specifically for musicians and artists. It allows you to create professional websites, manage your digital presence, and connect with fans—all within a single integrated platform. The platform leverages AI technology through Agent Lee to provide industry insights and automate many aspects of your web presence.

How does the platform differ from other website builders?

Unlike general website builders, the Artist Empowerment Platform is specifically designed for the music industry with:

  • Music-specific templates and components
  • Integration with streaming platforms and music distribution services
  • AI-powered insights about industry contracts and revenue models
  • Single-file architecture that gives you complete control and ownership
  • No recurring fees or commissions on your earnings
Do I need technical knowledge to use the platform?

No technical knowledge is required. The platform is designed with a user-friendly interface that allows you to create and manage your site through intuitive controls. For those who do have technical skills, we offer advanced customization options that let you directly edit HTML, CSS, and JavaScript.

How quickly can I get my site up and running?

Most artists are able to launch their platform within hours. Our quick-start templates allow you to have a functional website in as little as 15 minutes, which you can then customize and expand over time. Agent Lee can help accelerate the process by generating content and suggesting optimizations based on your specific needs.

Platform Tiers

What are the different tiers available?

The platform offers three tiers:

  • Essential: Basic website functionality with industry insights and core Agent Lee features
  • Professional: Advanced features including e-commerce, advanced analytics, and full Agent Lee capabilities
  • Enterprise: Custom solutions for labels, management companies, and established artists with multiple sites and team collaboration features
Can I upgrade or downgrade my tier?

Yes, you can change your tier at any time. When upgrading, you'll immediately gain access to all features in the higher tier. When downgrading, you'll maintain access to your higher tier until the end of your current billing cycle, after which the platform will transition to the features of your new tier.

Is there a trial period?

Yes, we offer a 14-day free trial of the Professional tier for all new users. This allows you to experience the full capabilities of the platform before making a commitment. No credit card is required to start your trial.

What happens to my site if I cancel my subscription?

If you cancel your subscription, your site remains fully functional. This is one of the key benefits of our single-file architecture. You will lose access to ongoing updates, Agent Lee features, and our hosting services, but the website itself will continue to work and remain in your possession. You can host it anywhere that supports standard web hosting.

Agent Lee

Who or what is Agent Lee?

Agent Lee is an AI-powered digital assistant specifically designed for the music industry. Unlike general AI assistants, Agent Lee has been trained on music industry contracts, revenue models, marketing strategies, and web development best practices. Agent Lee serves as your digital advocate, helping you navigate the complexities of the music business while building and optimizing your web presence.

What can Agent Lee help me with?

Agent Lee can assist with:

  • Website content generation and optimization
  • Analyzing music contracts and highlighting potentially unfavorable terms
  • Providing insights on industry standards for royalty rates and advances
  • Creating marketing materials and social media content
  • Automating your email newsletter
  • Integrating your music across various platforms
  • Analyzing your audience data for actionable insights
Does Agent Lee have voice capabilities?

Yes, Agent Lee has advanced voice recognition and response capabilities. You can interact with Agent Lee using voice commands, allowing for hands-free operation when you're in the studio or performing other tasks. The voice interface understands music terminology and can execute complex commands specific to the industry.

How accurate is Agent Lee's industry knowledge?

Agent Lee is continuously updated with the latest industry data and practices. While no AI system is perfect, Agent Lee has been trained on thousands of music contracts, industry reports, and case studies to provide insights that are as accurate as possible. For critical decisions, we always recommend consulting with a qualified music attorney or industry professional.

Technical Questions

What is the single-file architecture?

Single-file architecture is our innovative approach that packages your entire website into a self-contained HTML file. This architecture:

  • Ensures you maintain complete ownership of your platform
  • Allows your website to function without dependency on external services
  • Makes it easy to transfer your site between hosting providers
  • Improves loading speeds by reducing server requests
  • Provides built-in offline capabilities
Can I use my own domain name?

Yes, you can use your own domain name with all platform tiers. We provide simple instructions for connecting your domain, regardless of where it's registered. The Professional and Enterprise tiers include domain registration and management at no additional cost.

Is the platform mobile-friendly?

Absolutely. All sites created with the Artist Empowerment Platform are fully responsive and optimized for mobile devices. Our templates and components are designed with a mobile-first approach, ensuring your fans have an excellent experience regardless of the device they're using.

What about SEO and social media integration?

The platform includes comprehensive SEO tools to help your site rank well in search engines. This includes meta tag optimization, structured data, and performance optimization. Social media integration is seamless, with built-in sharing capabilities, feed displays, and automated posting features in the Professional and Enterprise tiers.

Privacy & Security

How is my data protected?

We implement industry-leading security measures including:

  • End-to-end encryption for all data transmission
  • Regular security audits and penetration testing
  • Two-factor authentication for account access
  • Data isolation to ensure your information remains private
  • Compliance with GDPR, CCPA, and other privacy regulations

For more detailed information, please see our Privacy & Security documentation.

Who owns the content I create on the platform?

You retain 100% ownership of all content created on the platform. This includes your website, music, images, videos, and any content generated with assistance from Agent Lee. Our terms of service explicitly state that we make no claim to your intellectual property.

Can Agent Lee access my personal files and data?

Agent Lee only accesses the data you explicitly share within the platform. You control what information Agent Lee can use, and you can revoke access at any time through the privacy settings. We maintain strict data isolation practices to ensure your information is used only for the specific tasks you request.

Is my financial information secure?

Yes, all financial transactions are processed through PCI-DSS compliant payment processors. We never store your complete credit card information on our servers. For the e-commerce features in Professional and Enterprise tiers, we implement additional security measures to protect both your financial information and that of your customers.

Support Questions

How can I get help if I'm stuck?

We offer multiple support channels:

  • 24/7 chat support through Agent Lee
  • Email support with guaranteed response times (4 hours for Professional, 1 hour for Enterprise)
  • Community forums where you can ask questions and share ideas
  • Comprehensive documentation and video tutorials
  • Scheduled one-on-one support calls (Enterprise tier)
Do you offer training sessions?

Yes, we offer free group training webinars twice weekly that cover platform basics and specific features. Professional tier users receive one free private training session, while Enterprise users receive unlimited training sessions for their team. Additional private training sessions can be purchased separately.

What if I need custom development?

We have a network of certified developers who specialize in customizing the Artist Empowerment Platform. For Enterprise clients, we offer custom development services directly. Contact our support team to discuss your specific needs and get a quote for custom work.

How often is the platform updated?

We release feature updates monthly and security updates as needed. All updates are automatically applied to your platform without any action required on your part. Major feature releases are announced in advance through our newsletter and platform notifications. Enterprise clients can choose to delay non-security updates if needed for their workflow.

Still Have Questions?

Our support team and Agent Lee are ready to help you with any questions not covered in this FAQ